Top 30 Most Common Informational Interview Questions To Ask You Should Prepare For
Written by
James Miller, Career Coach
Introduction
Informational interviews are invaluable tools for exploring career paths, understanding industries, and building your professional network. They offer a low-pressure way to gain insights from experienced professionals working in fields that interest you. Unlike a job interview where you're being assessed, an informational interview is your chance to ask questions and learn directly from someone doing the job you might aspire to. Preparing thoughtful informational interview questions to ask is crucial for making the most of this opportunity. The quality of your questions directly impacts the depth of insight you receive. Asking generic questions can result in superficial answers, while well-researched and specific informational interview questions to ask demonstrate your genuine interest and allow the interviewee to share meaningful knowledge. This guide covers essential informational interview questions to ask across various categories, helping you structure your conversation and gather the information you need to make informed career decisions. Master these informational interview questions to ask and unlock a wealth of professional wisdom.
What Are Informational Interview Questions to Ask?
Informational interview questions to ask are strategic inquiries designed to help you learn about a specific job, industry, company, or career path directly from someone working in that area. They are not about getting a job offer but about gathering information, making connections, and testing your assumptions about a potential career. The goal of informational interview questions to ask is to understand the reality of a role or field – the daily tasks, required skills, challenges, rewards, and potential career progression. By preparing a list of insightful informational interview questions to ask, you show respect for the interviewee's time and expertise, making the conversation more productive and memorable. These questions should go beyond what you can easily find online, delving into personal experiences, opinions, and nuanced perspectives that only someone on the inside can provide through an informational interview.
Why Ask These Informational Interview Questions?
Asking well-chosen informational interview questions allows you to tap into the interviewee's professional journey and expertise, providing context and color that job descriptions and company websites often lack. These specific informational interview questions are curated to uncover essential details about daily life in a role, the skills truly needed for success, the realities of the company culture, and the future outlook of the industry. By asking about challenges and enjoyments, you get a balanced view, helping you assess if the potential career aligns with your interests and work style. Questions about career progression and required steps offer a roadmap. Asking insightful informational interview questions builds rapport and demonstrates your professionalism and preparedness. Effectively using informational interview questions to ask helps you gather actionable intelligence, refine your career goals, and expand your professional network strategically.
Preview List
When did you know you wanted to work in this industry?
How did you work your way up to your current position?
What steps should someone take to prepare for a role like yours?
What accomplishments set you apart in this field?
Did unrelated professional experiences help you excel here?
Can you describe a typical day or week in your role?
What precisely do you do? What are the main responsibilities?
What parts of your job do you find most challenging?
What do you find most enjoyable about your work?
Do you have to work overtime or weekends?
What skills are most important for success in this industry?
What new skills have you developed since starting this role?
Was your undergraduate major relevant to your current position?
Which certifications or trainings can set someone apart?
Does your company value internship experience? How can someone get one?
What is the company culture like?
How many hours do you work in an average week?
Is there much conflict in your job? How is it handled?
Do you have job security in this position?
Do you ever bring work home?
What are the various jobs available in this field?
What types of training do companies typically offer?
What industry trends should someone entering this field be aware of?
What challenges is the industry facing?
What advice would you give to someone entering this field today?
What is something you wish you could change about your role or job?
What accomplishments are you most proud of?
How do you handle problems you can’t solve on your own?
How did you get started in this career?
What advice would you give your younger self starting out?
1. When did you know you wanted to work in this industry?
Why you might get asked this:
Understanding their origin story reveals passion and motivation, helping you see if your interests align or if there are diverse paths in.
How to answer:
Listen for key moments or influences. Note if it was a sudden realization or a gradual process. Connect their story to yours if relevant.
Example answer:
"That's a great question. For me, it wasn't a single 'aha!' moment. I initially studied something different, but volunteering opened my eyes to the impact this work has. Slowly, through internships and meeting people, I realized this is where I wanted to be."
2. How did you work your way up to your current position?
Why you might get asked this:
Their journey provides a potential roadmap. Learn about the typical steps, roles, and timeframes involved in career progression.
How to answer:
Focus on the sequence of roles, skills gained at each stage, and key transitions. Ask about challenges and opportunities along the way.
Example answer:
"I started as an intern, then moved into an entry-level analyst role. From there, I focused on developing project management skills, which led to a coordinator position. It was a step-by-step process of taking on more responsibility and seeking out learning opportunities."
3. What steps should someone take to prepare for a role like yours?
Why you might get asked this:
Get practical advice on necessary qualifications, experiences, or learning paths. This is actionable information for your own planning.
How to answer:
Ask about specific degrees, certifications, volunteer work, or types of entry-level jobs that are beneficial. Note skills to develop.
Example answer:
"Gaining practical experience is key. Internships are valuable. Also, focus on developing strong analytical and communication skills. Building a network early helps too. Don't underestimate the power of transferable skills from unrelated jobs."
4. What accomplishments set you apart in this field?
Why you might get asked this:
Understand what constitutes success and distinction. Learn what achievements are highly valued in the industry or specific role.
How to answer:
They might discuss major projects, overcoming significant challenges, or innovative contributions. Pay attention to the impact of their work.
Example answer:
"I think leading the successful implementation of our new client management system was a major accomplishment. It required cross-functional collaboration and problem-solving, and significantly improved our team's efficiency."
5. Did unrelated professional experiences help you excel here?
Why you might get asked this:
Discover the value of transferable skills. This is encouraging if your background isn't a direct match and highlights unexpected assets.
How to answer:
Listen for examples of how skills from seemingly different roles (customer service, teaching, etc.) are applied. This broadens your perspective.
Example answer:
"Absolutely. My background in customer service taught me crucial communication and problem-solving skills that I use daily in managing stakeholder relationships. It wasn't direct experience, but the soft skills are invaluable."
6. Can you describe a typical day or week in your role?
Why you might get asked this:
Gain a realistic picture of the daily work, tasks, meetings, and pace. Essential for determining if the day-to-day suits you.
How to answer:
Ask about meetings, individual work time, collaboration, and deadlines. Inquire about variations from week to week.
Example answer:
"A typical day usually starts with checking emails and team sync-ups. Mornings are often focused on project work or client calls. Afternoons might involve data analysis, report writing, or internal planning meetings. Weeks vary depending on project cycles and deadlines."
7. What precisely do you do? What are the main responsibilities?
Why you might get asked this:
Clarifies the core functions and scope of the job. Essential for understanding the fundamental purpose and activities.
How to answer:
Encourage them to break down their key duties and deliverables. Ask about the specific problems they solve or results they achieve.
Example answer:
"My main responsibilities involve managing project timelines, coordinating with cross-functional teams, and ensuring we meet client deliverables. I also analyze project data to identify areas for improvement and report progress to stakeholders."
8. What parts of your job do you find most challenging?
Why you might get asked this:
Understand the potential difficulties, stressors, or negative aspects of the role. Important for a balanced view and setting realistic expectations.
How to answer:
Listen for challenges related to workload, deadlines, difficult people, technical hurdles, or ethical dilemmas. Ask how they cope.
Example answer:
"Managing competing priorities and tight deadlines can be challenging, especially when unforeseen issues arise. It requires strong organizational skills and the ability to stay calm under pressure. Sometimes navigating internal bureaucracy is also tricky."
9. What do you find most enjoyable about your work?
Why you might get asked this:
Highlights the rewarding aspects and sources of satisfaction in the role. Helps you see what could be fulfilling for you.
How to answer:
Ask about specific tasks, interactions, or outcomes that bring them satisfaction. Look for alignment with your own values and interests.
Example answer:
"I really enjoy the problem-solving aspect and seeing the tangible impact of my work. Collaborating with smart, motivated colleagues is also very fulfilling. When a project successfully launches after months of hard work, that's incredibly rewarding."
10. Do you have to work overtime or weekends?
Why you might get asked this:
Provides insight into work-life balance expectations and the typical demands outside of standard hours. Crucial for personal planning.
How to answer:
Ask about the frequency and reasons for overtime (e.g., seasonal peaks, urgent projects). Understand if it's expected or occasional.
Example answer:
"It varies. Generally, we maintain pretty good work-life balance. However, during major project launches or tight deadlines, working late or occasionally on a weekend might be necessary. It's not the norm, but it happens."
11. What skills are most important for success in this industry?
Why you might get asked this:
Identifies the critical competencies (technical, soft skills) you need to develop or highlight. Guides your learning and resume building.
How to answer:
Distinguish between technical knowledge and interpersonal/soft skills. Ask about communication, adaptability, critical thinking, specific software, etc.
Example answer:
"Analytical skills are crucial, but equally important are strong communication and collaboration. You need to be able to interpret data and also explain complex findings clearly to different audiences. Adaptability is key in this fast-changing field."
12. What new skills have you developed since starting this role?
Why you might get asked this:
Shows how the role fosters growth and what ongoing learning is required. Indicates opportunities for skill development on the job.
How to answer:
Ask about specific software learned, management techniques, new industry knowledge, or improved soft skills like negotiation.
Example answer:
"Since starting, I've become proficient in [Specific Software/Tool]. I've also significantly improved my project management skills and learned a lot about navigating corporate structures and influencing without direct authority."
13. Was your undergraduate major relevant to your current position?
Why you might get asked this:
Explores the typical educational paths and whether a specific degree is essential or if other backgrounds are common. Reduces anxiety about non-traditional routes.
How to answer:
Ask if a specific degree is required or preferred, or if transferable skills from different majors are highly valued.
Example answer:
"My degree in [Major] provided a good foundation in [relevant area], but many colleagues came from different backgrounds. The key was demonstrating relevant skills and a willingness to learn, regardless of the specific major."
14. Which certifications or trainings can set someone apart?
Why you might get asked this:
Identifies credentials that demonstrate expertise and commitment, potentially giving you an edge in the job market.
How to answer:
Ask about industry-specific certifications, professional licenses, or valuable training programs. Inquire if the company supports these.
Example answer:
"In our field, the [Specific Certification, e.g., PMP, CFA] is highly regarded. Continuous learning through online courses or workshops in areas like data analysis or digital marketing can also make a candidate stand out."
15. Does your company value internship experience? How can someone get one?
Why you might get asked this:
Clarifies the importance of early work experience and provides practical advice on securing an entry point into the company or industry.
How to answer:
Ask if internships often lead to full-time offers, the best time to apply, and the typical application process or requirements.
Example answer:
"Yes, internships are highly valued here and are often a pipeline for full-time hiring. We typically recruit interns through university career fairs and online postings. Networking can also sometimes help you discover opportunities."
16. What is the company culture like?
Why you might get asked this:
Understand the work environment, values, and social dynamics. Essential for assessing if you would be comfortable and thrive there.
How to answer:
Ask about collaboration styles, communication norms, work-life balance attitudes, social activities, and how achievements are recognized.
Example answer:
"Our culture is quite collaborative and fast-paced. There's a strong emphasis on teamwork and innovation. We have social events occasionally, and while we work hard, there's also respect for personal time. It feels supportive and dynamic."
17. How many hours do you work in an average week?
Why you might get asked this:
Gain practical insight into the workload expectations beyond just a "typical day." Helps gauge the intensity of the role.
How to answer:
Ask about the standard hours and if exceeding them is common or expected. Compare this to your own work-life balance preferences.
Example answer:
"The standard is forty hours, and generally, that's accurate. There are busier times when projects are due, but usually, people stick to the core hours. It's not an environment where working excessively long hours is expected daily."
18. Is there much conflict in your job? How is it handled?
Why you might get asked this:
Understand potential interpersonal challenges and how the organization addresses disagreements or difficult situations. Reveals workplace dynamics.
How to answer:
Inquire about common sources of conflict (e.g., differing priorities, communication breakdowns) and the typical resolution process or resources available.
Example answer:
"Like any job, there can be disagreements, often around project priorities or resources. Our team tries to address conflict directly and professionally through open communication. We focus on finding solutions that work for everyone involved."
19. Do you have job security in this position?
Why you might get asked this:
Understand the stability of the role and the industry outlook. Provides insight into potential risks or growth opportunities.
How to answer:
Ask about industry trends, company performance, and how roles evolve. Listen for factors that contribute to stability or instability.
Example answer:
"Our company is in a growing sector, which provides a good level of stability. Roles evolve with technology and market changes, so continuous learning is key to staying relevant, but the underlying demand for our work is strong."
20. Do you ever bring work home?
Why you might get asked this:
Directly addresses the boundary between work and personal life. Helps you understand if the job requires being "always on."
How to answer:
Ask about expectations for checking emails after hours or working remotely. Understand if it's common practice or rare.
Example answer:
"Typically, I don't need to bring work home. There might be rare exceptions if there's an urgent deadline, but it's not part of the regular routine. The company encourages maintaining a clear separation between work and personal time."
21. What are the various jobs available in this field?
Why you might get asked this:
Expands your understanding of the diverse roles within the industry beyond the specific job of your interviewee. Broadens your options.
How to answer:
Ask about different departments, specializations, or career tracks within the field. This can reveal roles you weren't aware of.
Example answer:
"Within this field, you have roles like data analysts, project managers, content specialists, sales, marketing, and R&D. There's a wide range of functions beyond just the core technical roles, often requiring different skill sets."
22. What types of training do companies typically offer?
Why you might get asked this:
Assesses opportunities for professional development and skill enhancement provided by employers in the industry. Important for long-term growth.
How to answer:
Ask about formal training programs, tuition reimbursement, access to online learning platforms, or mentorship opportunities.
Example answer:
"Many companies offer internal training sessions on specific software or processes. There's often a budget for external conferences or certifications. We also have internal mentorship programs and encourage peer-to-peer learning."
23. What industry trends should someone entering this field be aware of?
Why you might get asked this:
Keeps you informed about current and future directions, technological shifts, or market changes. Helps you position yourself effectively.
How to answer:
Ask about technological advancements, regulatory changes, shifts in customer behavior, or emerging specializations.
Example answer:
"Automation is a big trend, so understanding how technology is impacting processes is important. Data privacy regulations are also constantly evolving, requiring professionals to stay updated. Sustainability is becoming increasingly important across the industry."
24. What challenges is the industry facing?
Why you might get asked this:
Provides insight into external pressures, competition, or obstacles that affect roles and companies within the field. Shows industry maturity and stability.
How to answer:
Ask about market saturation, economic factors, talent shortages, or adapting to new technologies. Understanding challenges helps you prepare.
Example answer:
"One major challenge is keeping pace with rapid technological change. Another is attracting and retaining skilled talent in specialized areas. Economic uncertainty can also impact project funding and investment across the industry."
25. What advice would you give to someone entering this field today?
Why you might get asked this:
Distills their experience into actionable guidance for a newcomer. Offers practical tips based on hindsight.
How to answer:
Listen for key takeaways about networking, continuous learning, gaining specific experience, or developing resilience.
Example answer:
"Be proactive in seeking out learning opportunities and don't be afraid to ask questions. Network as much as possible, as relationships are key. Be adaptable and willing to take on tasks outside your comfort zone to gain diverse experience."
26. What is something you wish you could change about your role or job?
Why you might get asked this:
Offers a candid perspective on the drawbacks or frustrations that might not be obvious. Provides a more complete picture.
How to answer:
Listen for challenges related to bureaucracy, resources, specific tasks they dislike, or systemic issues. Frame the question politely.
Example answer:
"If I could change one thing, it might be streamlining some of the internal approval processes. They can sometimes slow things down. However, I understand why they're in place for compliance reasons."
27. What accomplishments are you most proud of?
Why you might get asked this:
Highlights what they consider significant contributions and gives insight into the types of achievements valued in the role/industry.
How to answer:
Focus on projects or contributions that had a measurable impact or required significant effort and skill.
Example answer:
"I'm most proud of leading the team that developed our new training program. It significantly improved onboarding time for new hires and has received really positive feedback. It was a complex project but very rewarding."
28. How do you handle problems you can’t solve on your own?
Why you might get asked this:
Reveals problem-solving approaches, teamwork dynamics, and resources available for support. Shows how complexity is managed.
How to answer:
Ask about seeking help from colleagues, managers, mentors, or external resources. Understand the culture around asking for assistance.
Example answer:
"Collaboration is key. If I hit a roadblock, I first consult with team members who might have relevant expertise. If it's a bigger issue, I'll involve my manager or reach out to colleagues in other departments who can offer a different perspective or necessary information."
29. How did you get started in this career?
Why you might get asked this:
Similar to #1, but focuses more on the initial steps and entry points. Offers a personal narrative on breaking into the field.
How to answer:
Listen for educational paths, entry-level jobs, networking efforts, or even fortunate timing that played a role.
Example answer:
"I got started through an internship I found via my university's career fair. That led to a part-time role during my senior year, which eventually transitioned into a full-time position after graduation. Networking with people I met during the internship was also crucial."
30. What advice would you give your younger self starting out?
Why you might get asked this:
Provides wisdom gained through experience. Often encapsulates key lessons learned about career progression, skills, or mindset.
How to answer:
Pay close attention to advice on patience, networking, taking risks, continuous learning, or not being afraid to ask for help.
Example answer:
"I'd tell my younger self to worry less about having the 'perfect' plan and focus more on gaining diverse experiences and building relationships. Be open to unexpected opportunities and don't be afraid to step outside your comfort zone."
Other Tips to Prepare for a Informational Interview
Preparation is paramount for a successful informational interview. Beyond crafting insightful informational interview questions to ask, research the person you're meeting and their company thoroughly. "Knowing their background helps you tailor your questions," advises career coach Jane Smith. Practice asking your informational interview questions to ask beforehand to feel more confident. Arrive on time, be professional, and send a thank-you note or email within 24 hours. Remember to also prepare a brief introduction about yourself and why you're interested in the field. Leverage tools like Verve AI Interview Copilot (https://vervecopilot.com) to practice your delivery and refine your approach. "Practice makes perfect, even for informal conversations," notes career strategist John Doe. Utilizing resources like Verve AI Interview Copilot can help you anticipate responses and feel more prepared to navigate the discussion effectively, ensuring you ask the most impactful informational interview questions to ask. Making a good impression and asking thoughtful informational interview questions to ask can lead to future networking opportunities.
Frequently Asked Questions
Q1: How long should an informational interview last? A1: Typically 20-30 minutes, so be respectful of their time.
Q2: Should I bring a resume? A2: It's not required, but having one ready just in case is a good idea.
Q3: Is it okay to ask for job openings? A3: Avoid directly asking for a job. The focus is on gathering information.
Q4: How do I find people to interview? A4: Use LinkedIn, alumni networks, professional associations, or ask your network for referrals.
Q5: What if they can't answer a question? A5: That's fine. They might suggest someone else to talk to or offer related insights.
Q6: Should I send a thank you note? A6: Absolutely, send a personalized thank you email or card promptly after the meeting.
